Refund and Cancellation Policy

Refund and Cancellation Policy of AirwaysSpotHub

Effective Date: 01.01.24

1. Introduction

Welcome to AirwaysSpotHub. We strive to ensure your satisfaction with our services. This Refund and Cancellation Policy outlines the conditions under which refunds and cancellations will be provided.

2. Eligibility for Refunds

• Online Courses: If you are not satisfied with an online course you have purchased, you may request a refund within 14 days of the purchase date, provided that you have not completed more than 30% of the course content.
• Other Services: For other services provided by AirwaysSpotHub, please refer to the specific terms and conditions associated with those services.

3. How to Request a Refund

To initiate a refund, please follow these steps:

• Contact Us: Email us at [email protected] with your order details, including the course or service purchased, the purchase date, and the reason for the refund request.
• Review: Our customer service team will review your request and notify you of the status of your refund within 5 business days.

4. Refund Process

Approved Refunds: If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Partial Refunds: In some cases, partial refunds may be granted (e.g., if you have accessed or completed a portion of the course content).

5. Cancellation Policy

• Course Cancellations: If you wish to cancel a course, you may do so within 14 days of the purchase date. Cancellations made after this period will not be eligible for a refund.
• Service Cancellations: For other services, please refer to the specific cancellation terms provided at the time of purchase.

6. Non-Refundable Items

• Special Offers and Discounts: Refunds are not available for courses or services purchased as part of a special offer or discount.
• Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.

7. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the effective date of the new policy.

8. Governing Law

This Refund and Cancellation Policy is governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

9. Contact Us

If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at:

Address:
1000 W Washington Blvd, Chicago, IL 60607, USA

Phone: +1 312-505-68-09

Email: [email protected]

Thank you for using AirwaysSpotHub. We appreciate your cooperation and understanding.